Recruitment Tip – Have a Great Offboarding Process

The grass may look greener on the other side, but often your staff will return and bring more skills and experience with them.  It may seem counter-intuitive, but a great offboarding experience is an important element of a successful recruiting machine. Not all employment relationships terminate on bad terms, and a great deal of that …

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Recruitment Tip – Prioritise the Candidate Experience

Recruitment Tip - Prioritise The Candidate Experience

So often the reality of the job is very different to the fantasy sold to us during the recruitment process. The candidate experience is the first interaction a potential employee has with your organisation and its culture. When candidate experience is designed skilfully, top candidates get the impression your organisation cares about its people even …

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Recruitment Tip – Promote Employee Referrals

Recruitment Tip - Promote Employee Referrals

If you have a good culture, then your staff will want others’ to work in your business.  One strategy is to turn every employee into a recruiter by encouraging referrals.  Sometimes the simplest strategies are the best: Hire the most amazing people you know Keep them consistently challenged and happy Encourage them to bring their …

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Managing Strategic Partnerships

Managing Strategic Partnerships

All senior executives should have strategic partnership management skills.  What does this mean? Finding the right strategic partner is exactly the same as finding your co-founder or recruiting key hires. You’ll be working closely together, so it’s important to have a good connection. Don’t be afraid to trust your gut. If your instincts tell you that …

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Managing Clients

Managing Clients

All senior executives should have exceptional client management skills.  We continue to be amazed at how many sizeable businesses do not have a good Client Relationship Management system.  From a relationship perspective it is important to establish good communication.  This means asking clients how they want to communicate and how often. Using the channel they …

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Dealing with Suppliers

Dealing With Suppliers

All senior executives should have exceptional skills to deal with suppliers. A significant amount of money can be saved or lost negotiating with suppliers.  Often we simply accept what we are offered without thinking of other options.  One option is to talk to multiple suppliers, another it to work with a preferred supplier to find …

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C Suite Skills – Project Management

C Suite Skills - Project Management

All senior executives should have exceptional Project Management skills.  Projects are how businesses implement change. By definition of a project has a start and a finish.  Logically everything should be then viewed as a project.  Implementing this framework ensures more successful outcomes.  This framework ensures that the practice of initiating, planning, executing, controlling, and closing …

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C Suite Skills – Internal Communication Skills

C Suite Skills - Internal Communication Skills

All senior executives should be skilled at managing internal communications.  What does this mean?  They need to ensure that they encourage sharing, input and dialog with and from their co-workers and their staff.  They also need to lead by example.  They need to be able to get staff buy in and take their team with …

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C Suite Skills – Project Planning

C Suite Skills - Project Planning

All senior executives should have exceptional Project planning skills.  What does this mean?  The definition of a project is something that has a start and an end.  When executives manage their day to day activities as they would a significant project, they are more effective.   Project planning is a discipline for determining how to complete …

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